FAQ's

Frequently Asked Questions

General Questions

We supply, install, repair, maintain, and automate garage doors and roller shutter doors for residential, commercial, and industrial properties across South Africa.

We service locations nationwide. Visit our Areas We Service page to find your city or town and see local contact details.

Yes. These are two distinct product lines we supply and service — see our full Products range for both.

Yes, we work across all three — from home garages to shopfront roller shutters to heavy-duty industrial doors.

Call, WhatsApp, or fill in the quote form on any page of our site, including our Contact Us page. Quotes are free and with no obligation.

Garage Door Questions

Sectional, tip-up (up-and-over), sliding, roll-up, insulated, galvanized, and custom made-to-measure doors. See our full Garage Doors range.

In most cases, yes — most garage doors can be motorised or retrofitted with automation. See Garage Door Motors for details.

Strong rust and corrosion resistance at a lower cost than aluminium — a good option for coastal areas or exposed properties.

Most standard residential installations are completed within a single day. See Garage Door Installation for the full process.

Avoid forcing it. This is usually a spring, cable, or motor fault — see Garage Door Repairs or call our emergency line if it’s left your property exposed.

Roller Shutter Door Questions

Manual, automated, security, insulated, perforated, galvanized, and industrial-grade roller shutter doors. See our full Roller Shutter Doors range.

Yes, generally — their interlocking slats and reinforced locking points make them a stronger deterrent than standard swing or sliding doors.

Yes, most can be supplied with or upgraded to motorised operation. See Roller Shutter Door Automation.

Insulated roller shutter doors, fitted with foam-filled slats, can help regulate temperature — useful for workshops or climate-sensitive spaces.

Perforated roller shutter doors allow limited visibility and airflow while closed, popular for shopfronts.

Installation & Quotes

Yes, all quotes are free with no obligation.

Yes, this can be included as part of a replacement installation — confirm this with us when booking.

Both — you can include automation with a new installation, or add it to an existing door later.

Yes, we can source and fit custom, made-to-measure doors for non-standard openings.

Repairs & Maintenance

Generally once or twice a year for standard use; more frequently for high-cycle commercial or industrial doors.

Yes, we offer scheduled maintenance plans for homes and businesses — contact us for a tailored plan.

A full inspection, diagnosis, an upfront quote, and the repair itself using quality parts, followed by a safety and function check.

 

Yes, we repair most major brands regardless of who originally installed them.

Emergency Situations

Call our emergency line immediately: 082 333 9999. Avoid forcing the door in the meantime.

Yes, for urgent and security-related faults — call 082 333 9999.

We aim to keep pricing transparent and fair. You’ll receive a clear quote before any work begins.

Yes, we repair most major brands regardless of who originally installed them.

Pricing & Payment

Pricing depends on door type, size, material, and automation. Contact us for a free, tailored quote — we don’t publish fixed prices online since every property differs.

Confirm this directly with our sales team when booking, as this can vary depending on the job.

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